hat are your customers saying to you? If they are not saying some of the comments made by customers in this blog, you might want to examine whether you want to make any changes at your organization for 2019.

As we prepare for the upcoming year, we want to make sure we do well, regardless of what business we’re in. Standing out among the competition is something we all strive to do. Here are some questions to consider.

We should think about how much passion we put into our work every day. Are we making a difference or just going through the motions?

Hire leaders that are better than you are and give them the support to be the top executives in their area of expertise.

You must make sure that everyone on your team is c with the consistent with the customer service you want to offer.

Everyone wants to be the best. All you have to do is think about what you offer and come up with something that delights your prospects and customers.

We might think that a university does things differently than some of our organizations, but as we peel away the layers of J.R.'s program to grow the student population on his campus, we see that so many of the things that he is doing are exactly what we should be doing to make our companies better.  Take a listen and hear his story:

Think about alternative ways of surprising and delighting the customers you serve. Let’s start with the annual holiday letter.

We want to feel like we are an innovator, but do we always think in that mindset OR do we end up doing some things the same way.

You don’t have to be a Millennial to have FOLO (A Fear of Losing Out). Let’s look at this concept in terms of the people we serve.

If only there were a way to help our employees others learn facts about our organization. With this blog, you’ll see that there is.

In this Level Up podcast, Gary Stubblefield gives us some great tips on how to grow an organization by getting its members on board with programs that make a difference for not only the businesses in the area but also the community at large.

Everyone looks for ways to become more creative. Here’s one way that could change your entire way of thinking.

Sometimes you neglect getting a good night’s rest. It can be very important to reaching your peak performance.

If you want your organization to “live” Customer Centricity, you can’t lose your focus of the customer.

Christopher Chiodo, Senior Product Manager at Walmart talks about having everything revolve around the customer.  Although this is the talk in the tech and software world, we can use some of these ideas in whatever we do.  Get ready to "level up" your organization after this radio podcast episode.

Get ready to take notes as you learn why it’s so important to always have something to say that will catch your listener’s attention.

Journaling your thoughts is a great way to level-up and become the person you truly want to be.

Do you ever read motivational quotes and wonder what they mean to you or your organization?

How do you look at the world around you? Do you see challenge after challenge or opportunity after opportunity?