walk-and-talk

‘LET’S GO FOR A WALK’

Q:  I don’t want to lose one of my managers, but she just isn’t changing some things that are important to me.
A:  Try a “Walk & Talk” outside the building.


I had a client the other day who needed to have what some call a crucial conversation with a manager.  He said that he thought they had an understanding about what she needed to change, but she seemed to brush it off.

Since my client had tried multiple ways to correct this manager, he is now thinking about releasing her if things didn’t change I suggested a “Walk & Talk” outside the building. I confirmed that any of the other times he tried to do a course correction he did it in his office with his employee on the other side of his desk. He said that he had. So, we want to see if this one memorable time will make a difference.

You can do an outside Walk & Talk for other things, too, like a “congratulations” for a job well done, a brainstorming session (walking really gets the juices flowing) or even a job well done on a project or achievement.  There is something special about you walking beside them to show you are trying to be their partner to achieve success.

Keep it short, confidential and limited to one topic if it’s a disciplinary issue or a congratulatory walk.  Why?  Because if you do several topics they will never remember the Walk for its intended focus.  You can always call them in your office to cover the other material later.

ACTION STEPS FOR THE WEEK

Try an outside “Walk & Talk” with at least one employee for one of these reasons:

1.  A great achievement
2.  A disciplinary situation
3.  An update on department progress
4.  A challenge you haven’t been able to solve
5.  A brainstorm to create something new



Want to see if Dan is the right Coach for you?

START HERE

The Executive Coaching Experience
by Daniel P. Chiodo
 
As an introduction to the “Executive Coaching Experience” program, please complete this assignment to receive a complimentary session to discuss the results.
REQUEST FREE SESSION
close-link
Ready to up your game?

Choose a Focus Area to Receive an Email Series!
GET STARTED!
close-link
Interested in seeing if Dan will be a good coach for you?
FIND OUT